EMERGENCY DESK — OPEN · Avg. first response: 2h (demo) Türkiye time: GMT+3
ALERT Import Regime Decree amended — additional duties updated for selected HS codes SYSTEM NCTS transit system maintenance: Sunday 02:00–05:00 (GMT+3) NEW Communiqué on tariff classification published — appeal procedure changed FX Weekly customs valuation exchange rates announced ALERT Import Regime Decree amended — additional duties updated for selected HS codes SYSTEM NCTS transit system maintenance: Sunday 02:00–05:00 (GMT+3) NEW Communiqué on tariff classification published — appeal procedure changed FX Weekly customs valuation exchange rates announced
TÜRKİYE CUSTOMS, SOLVED

Your cargo is stuck
at Turkish customs.
Find the solution with us.

Held containers, missing documents, classification disputes, transit delays — whatever stopped your shipment, CustomsTurkiye connects you with a verified, licensed Turkish customs broker working at that exact customs office. In English. Often the same day.

150+CUSTOMS OFFICES COVERED
ENENGLISH-SPEAKING BROKERS
< 24hTARGET FIRST ACTION
1PANEL TO TRACK IT ALL
CASE CLEARED
CASE FILE / SAMPLENO. CT-2026-0481
ClientFREIGHT FWD · ROTTERDAM
Customs OfficePORT OF MERSIN
IssueHELD — DOC MISMATCH
Matched BrokerIN 14 MIN
StatusRELEASED — DAY 2
01 / HOW IT WORKS

Three steps to clearance

No cold-calling brokers in a language you don't speak. Pick the customs office, describe the problem, and we route it to verified experts who actually work at that gate.

1

Pick the customs office

Port, land border gate, airport or inland terminal — select where your goods are (or will be) processed.

2

Tell us what you need

Stuck shipment, import declaration, transit, bonded warehouse, dispute — select one or more, in plain English.

3

Get matched & track

Verified local brokers respond with a plan and a quote. Follow every step in one English-language panel.

02 / CUSTOMS OFFICES

Where is your shipment?

Every Turkish customs directorate has its own card: type, region, live congestion and the verified brokers working there. Click to select.

SEAPORT

Port of Mersin

Mediterranean hub · gateway to Middle East
MODERATESELECT +
SEAPORT

Ambarlı (Istanbul)

Türkiye's busiest container port
CONGESTEDSELECT +
LAND BORDER

Kapıkule

EU border (Bulgaria) · Edirne — busiest land gate in Europe
CONGESTEDSELECT +
AIRPORT

Istanbul Airport Cargo

Main air freight terminal · IST
MODERATESELECT +
SEAPORT

Izmir / Alsancak

Aegean coast · exports & ro-ro
MODERATESELECT +
LAND BORDER

Habur

Iraq border · main southern trade corridor
CONGESTEDSELECT +
LAND BORDER

Sarp

Georgia border · Caucasus & Central Asia route
MODERATESELECT +
LAND BORDER

Gürbulak

Iran border · eastern corridor
MODERATESELECT +
RAIL / INLAND

Halkalı

Istanbul · China–Europe rail corridor
CLEARSELECT +
INLAND

Gebze

Kocaeli industrial zone · bonded warehouses
MODERATESELECT +
SEAPORT

Derince

Marmara · project cargo & vehicles
CLEARSELECT +
AIRPORT

Esenboğa (Ankara)

Capital region air cargo
CLEARSELECT +

+ 140 more offices in the live version — full list, map view and region filters. Congestion data shown is illustrative.

03 / WHAT DO YOU NEED?

Select your situation

Stuck / Held Shipment
Import Clearance
Export Clearance
Transit (NCTS / TIR)
Bonded Warehouse
Lab Analysis & Inspection
Dispute, Appeal & Penalties
Temporary Import (ATA)
HS Code / Tariff & Origin Advice
Find a Long-Term Broker
04 / REGULATION RADAR

Turkish customs law, in English, every morning

We read Türkiye's Official Gazette so you don't have to. Plain-English summaries of every customs change that affects your shipments — by email and in-app alerts.

05 JUN 2026Sample item

Import Regime Decree amended

Additional financial liabilities updated for selected HS codes. Affected sectors: machinery, textiles. What it means for your landed cost →

DECREE
02 JUN 2026Sample item

New communiqué on tariff classification

Binding tariff information rules revised; the appeal procedure for classification disputes has changed.

COMMUNIQUÉ
28 MAY 2026Sample item

NCTS phase transition announced

New mandatory data fields for transit declarations. Timeline and test environment details for forwarders.

NOTICE
21 MAY 2026Sample item

Bonded warehouse conditions updated

Guarantee calculation method and monitoring infrastructure requirements revised for warehouse operators.

REGULATION
AD SPACE — 300×600 Freight forwarders · marine insurance
trade finance · logistics software

SPONSORSHIP & MEDIA KIT:
ads@customsturkiye.com

Verified brokers only.
That's the whole point.

Every expert on the platform is a licensed Turkish customs broker (gümrük müşaviri) or authorized logistics operator, verified by license number, matched to the offices where they actually operate, and rated by international clients after every case. You see who you're hiring before you commit.

Türkiye'deki gümrük müşavirleri için:

Uluslararası müşteriler sizi arıyor. Çalıştığınız gümrükleri seçin, profilinizi doğrulatın, yurt dışından gelen vakaları üstlenin.

→ Ağa katılın: brokers.customsturkiye.com
05 / INSIGHTS

Know before you ship

PORT PERFORMANCE

Dwell times compared: which Turkish gateway clears fastest?

Monthly benchmark built from member case data across ports, borders and airports. (Sample content)

5 min read · CT Research
PLAYBOOK

Importing into Türkiye: the 10 documents that hold up 90% of shipments

From proforma invoice to certificate of origin — the checklist that keeps cargo out of the holding yard. (Sample content)

8 min read · Guide Series
ON THE GROUND

A day at Kapıkule: inside Europe's busiest land border

What forwarders and drivers wish you knew before routing trucks through the EU–Türkiye gate. (Sample content)

6 min read · Field Series
06 / MEMBERSHIP

Plans for global traders

For exporters, importers, forwarders and foreign customs agents shipping to or through Türkiye. Cancel anytime; annual billing discounts available.

OBSERVER

€80/mo
  • Customs office directory & basics
  • Weekly regulation digest (email)
  • Guides & insights library
  • 1 broker match per month
Start as Observer
MOST POPULAR

TRADER

$180/mo
  • Daily Regulation Radar + instant alerts
  • Unlimited broker matching
  • Priority Emergency Desk for stuck cargo
  • Case tracking panel, in English
  • Congestion & dwell-time data
Go Trader

ENTERPRISE

Custom
  • Multi-user teams & branch accounts
  • Regulation data via API
  • Dedicated account manager
  • Sponsorship & advertising packages
Talk to Us